How do I reset my password?

Changing your password when you are not logged in

In order to set a new password for your account, you can use the reset password page.

Once you enter your Pobox address and click "Submit", we'll send an email to your Contact Email address. This message will contain a link that you can follow to change the password for your account.

If you do not receive this email within 20 minutes or so, please check any Spam or Junk Mail folders where your ISP might have filtered the message. If it is not there, please contact us here at

If you want to send a password reset request to an address different from the forwarding address you have on file, please use our security form.

Changing your password when you are logged in

After logging into your account, you can change your password. You will have to re-enter your password before you can create a new one.

Was this article helpful?
8 out of 21 found this helpful